Need Help? We are here for you hunty!

Fill out some info and we will be in touch shortly!

FAQ

  • Returns must be initiated within 30 days of receiving your order.

    Items must be unused and in the original packaging.

    Return by mail

    Reach out to our customer support team to initiate the return process with your order number and details about the item you wish to return.

    Print the shipping label and drop off your return at a local carrier location.

    Refund process

    Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method.

    Non-Returnable items

    Certain items may not be eligible for return due to hygiene, final sale, or other reasons. These items will be clearly marked on the product page.

    We can only issue a refund to the original form of payment used at the point of purchase.

    Original shipping charges are nonrefundable.

  • Please contact our customer service team to cancel your order. Please include your order number and the reason for cancellation in your message.

    Orders can only be canceled before they have been dispatched. If your order has already been shipped, please refer to our return policy for further instructions.

  • Please contact our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we're able to make it happen.

    We may not be able to cancel your order as it might already be in processing or shipment.

    If you have already received an order confirmation email, it may be impossible to cancel your order. However, you can always request a return or exchange once your order arrives.

  • Once your order has been placed and processed, you will receive a confirmation email with your order details.

    Tracking information may not be immediately available after your order is placed. You will receive a shipping confirmation update with tracking details once your package leaves our facility. If you don't see any updates right away, please be patient and check back later.